கொசு உற்பத்திக்காக உணவகங்கள் அபராதம் – ஆட்சியர் நடவடிக்கை

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Consumer alert – Big Bazaar – Weevils and worms in Rava pocket

Food Business Operator : Big Bazaar

Place : Kompally, Hyderabad City

Image result for big bazaar , kompally, hyderabad

Product : Bombay Rava – Golden Harvest 1 kg 

Image result for golden harvest rava

Photo: Above photo Representational

Issue : Weevils and worms in Rava

Consumer complaint as posted by Harsh Bakshi on Nov 14th in Indian Consumer Complaints Forum 

Article/ Product # (if possible)/ Bar Code – 8901153618680
Manufacturer Name- FUTURE CONSUMER ENTERPRISES LTD 
Batch Code#- HYD90S20 
Store Location- Kompally 
CIty- HYDERABAD

I have recently purchased a Bombay rava packet in Big Bazaar of Golden Harvest 1kg and found that there are weevil and worms in the packed product. The product is manufactured in the month of September 2017 and is best before 3 months of manufacturing. Then I emailed them regarding this but the output from the company was just for the replacement of the product. How can the consumer accept this much of big issue which is concerned with the health and safety of human life with just the replacement of the product? 
That is the reason for which I’m demanding for the compensation of rupees 5 Lakh INR.

*NOTE* – Many times I have purchased products of this brand but fortunately this time I have noticed this one, from this golden harvest product and not sure whether it might have affected my health internally. So I am concerned about the health and safety issues maintained by the seller. I am claiming 5 Lakh Rupees compensation from this company so that they will understand and in future, they will not play with the health of any customer. 

Complaint Status

[Nov 15, 2017] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
PESPRO Comments 
Food Business Operators particularly storing and retailing points do not follow pest management practices in their outlets. These issues crop up as they do not follow the guidelines stipulated by FSSAI. I appreciate the efforts of the consumer – Mr, Harsh Bakshi in the fight against the operators.

 

Video news : Rodents Play in Bakery

Consumer alert – Samants Cashews – Holes and dead larvae in cashews

Food Business Operator : Samants Cashews 

Product : Cashew nuts (edible)

Place : Goa

Issue : Holes and dead larvae in cashews

Consumer complaint as posted by Joel Rao on Nov 10th in Indian Consumer Complaints Forum with photos

Got a Pack of cashews. MFG DTD – September 2017

The cashew are salted. Hence after post processing there is very less chance of contamination. 

In this packet the cashews were eaten and there were holes and dead larvae in the cashews. This is very repulsive and intolerable. 

Quality check is required. Being a staple commodity in the Goan market and we being a chief exporter. We just cant allow these firms to run free without regular site visits and supervisions done by the FDA

Please look into this. Looking forward to appropriate action to be taken.

cashew nutscashew nutscashew nutscashew nuts

 

PESPRO Comments 

As an exporter you have to sort out this issue with the manufacturer rather posting here. Also file a complaint with Food Safety dept for initiating regulatory action.

Consumer alert – Kissan Mixed Fruit Jam – Small worms found

Food Business Operator : Kissan products

Place : Hyderabad

Product : Mixed Fruit Jam

Issue : Small worms found in Jam

Consumer complaint as posted by H Jabeen on Nov 6th on Indian Consumer Complaints Forum with photo

I have bought kissan mixed fruit jam (700 grams pack). When i opened it, i have found small white worm, which when seen by my daughter threw the whole pack. It was really unhygienic. My daughter loves kissan jam but after seeing this she stopped eating jam. I really didn’t expect such unhygienic products of kissan brand. Please take immediate action against it.

found small white worm in kissan mixed fruit jam
PESPRO Comments :
Please file complaint with your area Designated Officer (Food Safety) for initiating regulatory action.

Consumer alert – Insects and worms in Priya Gold Biscuits

Food Business Operator : S.N.Energy and Foods

Place : Delhi

Product : Priya Gold CNC Biscuits

Image result for Priya Gold CNC biscuits

Issue : Worms and Insects in biscuits

Consumer complaint as posted by Delhiguy on Nov 2nd in Indian Consumer Complaints Forum 

Today morning i was having my breakfast of milk and biscuits of priyagold CNC after opening the packet i have seen insects and worms falling from my packet, seeing this my little brother got scared and started crying. If i was not with him he might have eaten those biscuits without noticing them and definitely it would have been a heath problems to him by eating your biscuits and i am really angry after this incident and surely will file a case against you in court as i have recorded the video of the same.

PESPRO Comments:

Consumer can file complaint with your area District Designated Officer (Food Safety) as the Manufacturer/Dealer has not followed Good Hygienic Practices to keep the product safe.

 

வடையில் இருந்த ‘பல்லி’யால் மக்கள் அதிர்ச்சி உணவு பாதுகாப்பு துறையினர் ஆய்வு

ஏரல், நவ. 2:

முக்காணி ஜெயராமச்சந்திராபுரத்தை சேர்ந்தவர் முனியராஜ்(32). இவரது மனைவி சந்தனமாரி(27). இவர் நேற்று முன்தினம் காலை உடல் பரிசோதனைக்காக ஏரல் அரசு ஆரம்ப சுகாதார நிலைய மருத்துவமனை செல்வதற்காக முக்காணியில் இருந்து தனது மகள் ராஜலெட்சுமியுடன்(1) ஏரல் பஸ்சில் வந்துள்ளார். ஏரல் பஸ் நிலையம் அருகில் உள்ள ஒரு டீ கடையில் மகள் ராஜலெட்சுமிக்கு உளுந்த வடை வாங்கி கொடுத்துள்ளார். அப்போது அந்த வடையில் ஒரு பல்லி இருந்துள்ளதை பார்த்து அதிர்ச்சி அடைந்துள்ளார். 
வடையில் பல்லி இருப்பதை பார்த்த பொதுமக்கள் அதிகாரிகளுக்கு தகவல் கொடுத்தனர். இதையடுத்து ஸ்ரீவைகுண்டம் ஒன்றிய உணவு பாதுகாப்பு அலுவலர் டைட்டஸ், உணவு பாதுகாப்பு மாவட்ட நியமன அலுவலர் டாக்டர் தங்கவிக்னேஷ் வந்து பார்வையிட்டு விசாரணை நடத்தினர்.  மேலும் வடை வாங்கியதாக கூறப்படும் பஸ் நிலையம் அருகில் உள்ள கடைக்கு சென்று அங்கிருந்த ரூ.490 மதிப்புள்ள வடைகளை கைப்பற்றி அழித்தனர். மேலும் கடையை சுத்தமாகவும், சுகாதாரமாகவும், உணவு பண்டங்களை பாதுகாப்பாகவும் வைக்க அறிவுரை வழங்கினர். அதுவரை தற்காலிகமாக அந்த கடையை மூட உத்தரவிட்டு சென்றனர். இதையடுத்து அந்த கடை உரிமையாளர் கடையை சுத்தம் செய்து, கடைக்கு பெயின்ட் செய்து வருகிறார்.