Food Business Operator : Big Bazaar
Place : Kompally, Hyderabad City
Product : Bombay Rava – Golden Harvest 1 kg
Photo: Above photo Representational
Issue : Weevils and worms in Rava
Consumer complaint as posted by Harsh Bakshi on Nov 14th in Indian Consumer Complaints Forum
Article/ Product # (if possible)/ Bar Code – 8901153618680
Manufacturer Name- FUTURE CONSUMER ENTERPRISES LTD
Batch Code#- HYD90S20
Store Location- Kompally
I have recently purchased a Bombay rava packet in Big Bazaar of Golden Harvest 1kg and found that there are weevil and worms in the packed product. The product is manufactured in the month of September 2017 and is best before 3 months of manufacturing. Then I emailed them regarding this but the output from the company was just for the replacement of the product. How can the consumer accept this much of big issue which is concerned with the health and safety of human life with just the replacement of the product?
That is the reason for which I’m demanding for the compensation of rupees 5 Lakh INR.
*NOTE* – Many times I have purchased products of this brand but fortunately this time I have noticed this one, from this golden harvest product and not sure whether it might have affected my health internally. So I am concerned about the health and safety issues maintained by the seller. I am claiming 5 Lakh Rupees compensation from this company so that they will understand and in future, they will not play with the health of any customer.
[Nov 15, 2017] Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Food Business Operators particularly storing and retailing points do not follow pest management practices in their outlets. These issues crop up as they do not follow the guidelines stipulated by FSSAI. I appreciate the efforts of the consumer – Mr, Harsh Bakshi in the fight against the operators.