Food Business Operator : Mondelez India Foods
Place : Gautam BuddhaNagar, UP
Product : Cadbury Bournville Rich Cocoa
Issue : Chocolate eaten by insects, Foul smell
Consumer complaint as posted by Ankit Gupta on Sept 15 in Indian Consumer Complaints Forum
i bought Cadbury Bournville Rich Cocoa (45 INR) CODE: 170217C ; PKD: 02/17 on 15th sept 2017 from agarwal provision store, Amrapali Zodiac, Sec -120 noida.
Chocolate was eaten by insect(pic for reference along with all details) and it was smelling like a rotten egg.
it was terrible to even hold in your hand.
[Sep 16, 2017] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
It may be due to faulty storage practices followed by the manufacturer or retailer. File a complaint with your area District Designated Officer (Food Safety) for regulatory action against the Food Business Operators.