Food Business Operator : Parle Agro (Manufacturer)
Place : New Delhi (Retailer)
Product : Frooti (1.2.lit pack)
Issue : Bunch of black things
Consumer Complaint : As posted in India Consumer Complaints Forum on July 22nd by Rajinder Singh Mangoo
We just purchased 2 bottles of frooti 1.2 ltr before 1 week, one bottle is opened after drinking half an glass my husband got fever at night, yesterday doctor confirmed that he is suffer from typhoid fever and liver infections which is come by some bacterial infection by drinking or by eating some bacterial food, then we check that he drink only frooti at that day, when we check bottle it has some uncommon things inside it which is not seen when bottle is packed, so for ur concern i’ll tell you that there are some uncommon thing inside it like tissues and bunch of black thing, now he is very ill and we spend more than 10000 in 1week, we have both bottles with us with mfd date 03-04-17 and expiry is after 6months from this date, i also attached some pictures of the frooti pls look into this matter on immediate basis.
When consumers come across such incidence, it is better to substantiate their claim by photos, bill etc. They can take up this issue with the Manufacturer by mail with photos. Manufacturer may insist on returning the product for testing . Fro regulatory action against the manufacturer , complaint may be filed with the area District Designated Officer (Food Safety) along with the evidences.
New Delhi: Members in the Lok Sabha on Tuesday flagged concerns over reports that plastic eggs, rice and sugar are being sold in some parts of the country, to which the government said no specific case detected so far but states have been told to be alert.
The government said that the reports of plastic eggs had come to the notice of food safety regulator FSSAI. Also, the International Food Safety Authorities Network (INFOSAN) had alerted about plastic rice and sugar.
“Consequently, FSSAI has asked commissioners of food safety of all states/UTs to ensure that there is no production/distribution of fake/aritifical eggs,” Junior Agriculture Minister Sudarshan Bhagat in the Lower House responding to the query raised by Malla Reddy (TRS).
The Food Safety and Standards Authority (FSSAI) has also urged the state food commissioners to take strict enforcement action, he said in a written reply.
“However, no specific instance of presence of fake eggs in any parts of the country has been received,” he said, adding that the random sampling and testing of all types of food production is done by the FSSAI officials
J & K
Canned water under threat
Authorities accuse a few packaged water units of flouting norms to draw groundwater; manufacturers flag clearance certificates.
Though the Tamil Nadu packaged drinking water manufacturers have withdrawn their strike, authorities are said to be at loggerheads with them over depleting groundwater level, putting the availability of canned drinking water in question in the long run.
While the association members say that a total of 350 packaged drinking water manufacturing units operate in Chennai, Tiruvallur and Kancheepuram districts, sources claim that around 200 illegal units are also run by people with political clout. However, V Murali, president of Greater Tamil Nadu Packaged Drinking Water Manufacturers Association, told DTNext that all the units have obtained the environmental clearance apart from certificates from Food Safety and Standards Authority of India (FSSAI).
“In such a condition, why should the concerned officials pressurise us to close the units. Lakhs of people rely on canned water not only in the city, but across the state. Is curbing the availablity of a life essential to save groundwater level justified?” he asks. While the officials claim that they have only instructed some units that overexploit groundwater and flout the norms to abide by, the association members accuse officials of being discriminatory and claim that they are being threatened to shut down the units without a valid reason.
According to Murali, manufacturers draw water of about 300 million litres a day from 350 units in Chennai region. “Though we have necessary licences from all the departments, sometimes the officials try to close down units for reasons best known to them,” he says. However, Shankar, Chief Engineer of Ground and Surface Water Resources Wing, justifies the department’s action.
“There are some norms, which the drinking water manufactureres do not conform to. We have been periodically instructing such units not to overexploit groundwater beyond prescribed levels and it is monitored through a water meter. But some companies flout the rules and we along with Revenue officials insist the manufacturers to close such units,” he elaborates. He also adds that the PWD is preparing to monitor the units in Chennai region and would ask the manufacturers without a licence not to tap water anymore.
Shankar says the groundwater level can be maintained if such units located near lakes and rivers without licences are closed. R Kathiravan, Designated Officer, FSSAI, Chennai, says that there are 17 packaged water manufacturing units in the city alone. “We regularly monitor them and if we find the water to be unfit for consumption, we immediately ask the manufacturers to stop processing. After tapping the water, the manufacturers should do the purification process promptly. Some companies would not maintain the equipment properly and in such a scenario there is a possibility for water contamination. So, the manufacturers should be careful during the entire process of purification,” he says.
Kathiravan adds that regular inspections are conducted to check potability of canned water.
7 to 10 lakh cans of water are supplied to Chennai households on a daily basis
Total number of units in Chennai region: 350
50% of drawn water goes waste in the purification
No of illegal unit: 200
உணவுத்துறை அதிகாரிகள் ஆய்வுக்கு பின் அன்னதானம் :ஸ்ரீவி.,யில் கலந்தாய்வு கூட்டத்தில் ஆர்.டி.ஓ., வலியுறுத்தல்