Consumer alert – Mondelez India Foods – Fungus layer in Cadburys chocolate

Food Business Operator : Mondelez India Foods (Manufacturer)

Place : New Delhi (Retail point)

Product : Cadbury Dairy Milk -Fruit & Nut

Issue : Fungus layer on the chocolate

I am complaining about cadbury dairy milk chocolateI am complaining about cadbury dairy milk chocolateI am complaining about cadbury dairy milk chocolate

Photos : As posted by consumer

Consumer complaint : As posted in India Consumer Complaints Forum

Hello team, 

Today (15july2017) i bought a cadbury dairy milk chocolate (Fruit and nuts), after opened i was fungus layer present on the chocolate, after see this i was very shocked. 
Request you to please resolved this issue otherwise i will submit your complaints to government and take high actions against you.

I am enclosed some photos of this product.

Thanks

Product code h 70111, packed 01/2017, bar code 8901233022222

Regards
Tushar
9718623382

Response of Mondelez India Foods :

Mondelez India Foods / Cadbury India Customer Care‘s response, Jul 17, 2017
Dear Tushar, 

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to Suggestions@mdlzindia.com, with your purchase and contact details.

Thank you, 
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd

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