Consumer alert – Tropicana Mixed Fruit – Fungus and flesh kind of stuff in juice

Food Business Operator : Pepsico India (Manufacturer)

Place : Bhopal, MP

Product : Tropicana Mixed Fruit Delight pack 200ml 

Issue : Fungus and flesh kind of stuff inside juice

I am complaining about Tropicana Mixed Fruit Delight :PAINFUL EXPERIENCE

Consumer Complaint as posted  by  SnehaBPL in Indian Consumer Complaints Forum, June 14th

I am writing this to tell you how a Big company like TROPICANA is playing with health and life of small kids by providing with extremely poor quality of juice. Today I came across an incident when my daughter aged 3.5 years old having Tropicana Mixed Fruit delight pack of 200 ML found some thing stuck in her mouth while she was sipping juice so in order to find out the cause I just cut down the upper part of the tetra pack and was shocked to see the fungus, and some other flesh kind of stuff in the remaining juice.

I have enclosed the photo and video of the entire incident.

And look forward to hear about such kind of negligence on the part of a Big Brand like “TROPICANA READY TO SERVE FRUIT BEVERAGE”. WHO CLAIM thenselves as the “THE WORLD NO 1 JUICE BRAND”

BUT THIS IS REALLY DISGUSTING THAT “TROPICANA READY TO SERVE FRUIT BEVERAGE” JUST DON’T MIND PLAYING WITH PEOPLES HEALTH AND HYGIENE. THIS IS RIDICULOUS THAT MY DAUGHTER ALREADY HAD THE HALF OF JUICE BEFORE I COULD FIND THIS.

SEEK TO HAVE THE EXPLANATION FROM “TROPICANA READY TO SERVE FRUIT BEVERAGE” AND I AM ALSO GOING TO FILE A CASE AGAINST THE COMPANY IN CONSUMER COURT SO THAT BIG BRAND LIKE “TROPICANA READY TO SERVE FRUIT BEVERAGE” CAN LEARN A LESSON.

VIDEO ENCLOSED.

PACKAGE DETAILS: BATCH NO CD7122DA2 DATED 02/05/2017 TIME 18:37

AND YES I CONTINUOUSLY TRIED TO CONNECT WITH THEIR CALL CENTRE NUMBER 1800224020 FOR ALMOST HALF AN HOUR BUT COULD NOT CONNECT AS THE LINE WAS CONTINUOUSLY BUSY. SO THIS IS HOW THEY PROVIDE CUSTOMER SUPPORT.

I HAVE STILL RETAINED THE PACK WITH ME TO SHOW AND TO PROVE THEIR NEGLIGENCE.

MY CONTACT NUMBER IS 9893681504.
dated: 14/6/2017

video link:
https://goo.gl/U9JxMC

Manufacturers response :
Hi Sneha, thank you for reaching out to us. Someone from our team will get in touch with you at the earliest.

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s