Consumer alert – Mondelez India Foods / Cadbury India – adulterated Bournvita

Food Business Operator : Mondelez India Foods / Cadbury India

Product : Bournvita

Image result for bournvita

Issue : Adulterated 

Consumer complaint as posted by Vinay 2701 on April 24th in consumercomplaints.in

Dear cadbury, your customer care is so horrible that they have taken almost a month to resolve an issue.

I had purchased bornvita refill pack from a reputed store online in april (Bill available) i found that there is rava mixed in the pack which is food adulteration. I immediately called your cc and told the issue but first time on 7th april the cc din register the complaint.. Again when called on 12th for followup the issue was registered.

Now till date your executive has not turned up to take the sample or to give a resolution of the same..

Your customer care executive is doesn’t have information of the postal address of head office and regional office.

Let me know what you can do to resolve the issue or if u want me to resolve it my self legally.

Regards,
Vinay
Vinayias.16@gmail.com

 

Complaint Status

[Apr 24, 2017] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
PESPRO Comments:
Advising the consumer to file a complaint with District Designated Officer (Food Safety) of your area with samples for taking action against the Manufacturer.
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