Consumer alert – Patanjali Ayurved – Badam Kesar Thandaai – bad taste

Food Business Operator : Patanjali Ayurved P Ltd (Manufacturer)

Image result for patanjali products

Retailer : Big Bazaar

Image result for big bazaar vikhroli

Place : Vikhroli

Product : Badam Kesar Thandaai

Image result for Patanjali Ayurved - Badam Kesar Thandaai

Issue : Bad taste 

Consumer complaint as posted by bhavincc on March 14th in

Bought the 750 ml product on Wednesday 22nd Feb’17 from a big bazaar in Vikhroli, besides brand factory outlets.

The product was having mfg 1/5/16(no idea if it was mm/dd/yyyy or dd/mm/yyyy) and it was mentioned to use it before 12 months of date of mfg.

I shook it well before using yesterday on the eve of Holi but it tastes very bad and felt like puking.

Is there a way to exchange or get the money back?

Please take some serious action against this product.

Complaint Status

[Mar 14, 2017] Patanjali Ayurved customer support has been notified about the posted complaint.
Customer Service Rating : 7%
Complaints registered : 450, Resolved : 30 

 PESPRO Comments :

If you have serious doubts about the quality of the product file a complaint with District Designated Officer (Food Safety) of your area.
 If you are particular about exchange or refund contact the vendor from where you have purchased. Or escalate the matter to Manufacturer with evidence.


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