Food Business Operator : Moti Mahal Express
Place : Mahagun Metro Mall, 5, B Food Court ,Vaishali, Ghaziabad
Product : Chenna Batura
Issue : Cockroach in Channa Batura
Consumer complaint as posted by Amonjot Kaura on May 7-2017 i consumercomplaints.in
My name is Amanjot Kaura (9888847787)
Today me & my friend went to Moti Mahal Express in Mahagun Metro Mall(5-B, Food Court), Mahagun Metro Mall, Vaishali, Ghaziabad, where we ordered 01 plate Channa Bhutra & Rajma Chawal. When we were eating our meal. I suddenly saw a cockroah in Channa. I went to the concern person and told him about the same. He was saying sorry to me but i told him that you are playing with people’s health, he ignores me. He started selling the same to other customers.
In panic situation, he refunded us our total bill: You can even check their CCTV footage of today also( Time around 1pm to 2pm)
I want you to take strict action against them so that they will not play with the public health:
Advising the consumer to file complaint with District Designated Officer (Food Safety) Ghaziabad for initiating regulatory action.
Cockroaches look for any food source: as a result, they will find and eat anything that they can, including feces, garbage, scraps, glue, paper, just about anything. While that may be good for nature to have something that cleans up the garbage in nature, when you mix this fact with our food as humans, we have a lethal combination. The roach picks up germs like Salmonella, E-coli, Shigella, and a host of viruses including Norovirus, which then is transferred to your food. Which go right into your mouth… enjoy!
Food Business Operator : Engage a Professional Pest Management Professional to manage pests in your food business outlet.
Consumer : Avoid food when you see symptoms of Cockroaches (faeces, live insects, broken parts in the outlet