Consumer alert – Pepsico India – Glass pieces in Kurkure

Food Business Operator : Pepsico India (Manufacturer)

Place : Metro Zirkapur (Retailer ) Mohali, Punjab

Product : Kurkure Namkeen 

Issue : Glass pieces in Kurkure

Consumer complaint : As posted by Harpinder Bachchal on March 02 in consumercomplaints.in

We had purchased a packet of Kurkure Namkeen as in the attached photo on 20Feb 2017 from Metro at Zirakpur and had carried it as a gift for our son and his family at Edinburgh, Scotland.

When opened to eat it, to our horror, my wife got the glass piece, as shown in the photo, in her mouth. Not aware that you include such dangerous items in your eatables, she chewed it and has got cuts in her mouth. Being in foreign country, I am taking her to the doctor for treatment. We are not sure that who all have got the glass pieces in their stomachs and what damages it will cause. We all need to be scanned for the damages.

Please respond back for your views, before we proceed for further actions.

Glass pieces in KurkureGlass pieces in Kurkure

Complaint Status

[Mar 03, 2017] PepsiCo India customer support has been notified about the posted complaint.
Customer Satisfaction  Rating : 11 %
Complaints registered : 356, Resolved : 32

 

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