Consumer alert – Bikanervala / Bikano — Stone found in Namkeen Navratan.

Food Business Operator : Bikanervala (Manufacturer)

Place : New Delhi

Product: Namkeen Navratan 

Stone found in namkeen navratan.

Issue : Stone inside the food packet

Stone found in namkeen navratan.

Consumer complaint as posted by Sulagna Saha on Feb 26th in 

I bought Bikano navratan mixture namkeen having batch number B1ACF17 from Amazon under Rs. 99 super saver pack.
Today I opened and started eating, suddenly I got a very hard hit on my teeth. I was surprised, a giant stone was in namkeen.
Now what I expect hygiene if they are unable to set aside stone from namkeen.
God knows what a is there internal quality check.
Food Department of Government should check its quality instead of sitting idle after issuing fssai certificate.

Complaint Status

[Feb 27, 2017] Bikanervala / Bikano customer support has been notified about the posted complaint.
Customer Service Rating : 30%
Complaints : 50, Resolved :14
PESPRO Comments :
Food Safety dept.will act based on the complaints received only. It is upto the manufacturer to follow good manufacturing practices to avoid such foreign matter inside packed stuff.




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