Food Business Operator : eBay.in
Product : Keva Double Stem cell powder
Issue : Duplicate product supplied
Consumer complaint : As posted by Lakshmanan Muthu on Feb 18th in consumercomplaints.in
I had brought one health powder (keva Double Stem Cell Powder). After receiving the product I had found that, which I had received is duplicate one. Immediately I raised the complaint. After 15 days they called me and said that they will not accepting the my claim. And also Still they are selling the same product. Plz help me to refund the payment this.
[Feb 21, 2017] eBay.in customer support has been notified about the posted complaint.
eBay.in Customer Care‘s response, Feb 21, 2017
Dear lakshmananmuthu, We’re sorry to hear about your experience. Since we can’t reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home.
PESPRO Comments :
Dear Lakshmanan Muthu, With regards to your complaint, onus is on you to prove it is a duplicate product. If you have the evidences to prove it you can file complaint with District Designated Officer of your area immediately for taking regulatory action. If you are very particular about refund you can file complaint through a consumer forum. For more clarifications follow me E:firstname.lastname@example.org. Subscribe https:/pesproppt.wordpress.com an exclusive blog for food safety from farm to fork.
Customer Service Rating eBay.in : 29%
Complaints registered : 3629 , Resolved : 697