Consumer alert – Aashirvaad Select Aatta – Poor quality

Food Business Operator : ITC Ltd

Place : UAE

Product : Aashirvaad Aatta

Issue : Poor quality

Consumer complaint :  As posted in consumercomplaints.in by fsheikh on Dec 4th

 
 
   
We have been using the Aashirvaad select aata for many years now and can easily identify the difference from the good aata and the bad aata. We brought three bags of the same aata recently and when we opened the first bag we found that its way too smooth and has maida mixed in it since when we kneeded the dough it was way too sticky and unmanageable…the rotis werent as good as well because the aata had maida mixed in it. After this got over we opened another pack and that was perfect aata which we have been using for years – easy to kneed and rotis come out perfect.
We are are NRI’s living in the UAE and we noticed how all bags of Aashirvaad Select are not of the same good quality. Please pay heed to all the mixing of maida that you have resorted to, because Customers can make out the difference between whole wheat and maida mix!

Complaint Status

[Dec 04, 2016] ITC customer support has been notified about the posted complaint.
Customer Satisfaction Rating : 3%
Complaints : 95, Resolved : 2
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s