Consumer alert : Worms in Parle G biscuits

Food Business Operator : Parle Products Pvt. Ltd

Product : Biscuits

Issue : Worms in biscuits (Pictures as posted by customer)

Worms in Parle G biscuit packetWorms in Parle G biscuit packet
Worms in Parle G biscuit packetWorms in Parle G biscuit packet

Consumer complaint : As posted in consumercomplaints.in by Raj_wakode on Nov 30 th

Hi Parle Team,

This was shocking to us as in the biscuit packet we saw live worms. We had already eaten few biscuits and it was awful to see three worms in that small packet.

It was awful. We give the same biscuits to our kid and looking at this unhygienic biscuit we never want to look back at this biscuit pack which does not have a term called Quality Check!

Complaint status :

[Nov 30, 2016] Parle customer support has been notified about the posted complaint.
Customer Satisfaction Rating : 24%
Complaints : 77, Resolved : 14
Parle Customer Care‘s response, Dec 01, 2016
Dear Mr. Raj, Kindly contact to our Consumer Care Cell desk as the details given on the packet. The details are as below:

Thank you …
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai – 400 057
Phone No. : 022 – 6691 6929, Email : cs@parle.biz
Visit us at http://www.parleproducts.com
Contact Person: Ms. Rachana More

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