Consumer alert – Mondelez India Foods – Fungus in Cadbury Dairy Milk

Food Business Operator : Mondelez India Foods P Ltd(Manufacturer)

Place : Rengareddy Dt, AP

Product : Cadbury Dairy Milk

Issue : Fungus

Fungus on cadbury Diary MilkFungus on cadbury Diary Milk
 
Fungus on cadbury Diary Milk

Consumer complaint : As posted in consumercomplaints.in by Sparkezstyle on Nov 23 rd.

I bought your product ( Cadbury Diary Milk), a few of them from my local Super Market for a little children party at home and before the party started i thought to a have one of the chocolate and found a lot if fungus on it and it was kind of powdery and i ate one of the chocolates accidentally, so I thought is this the only chocolate which has fungus on it or all of them, then i found all of them had fungus on it. I checked for the expiry date it was packed in May 2016 and it was written best before 12 months.

I hope it doesn’t lead to any kind of illness.

Complaint Status

[Nov 24, 2016] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Mondelez India Foods / Cadbury India Customer Care‘s response, Nov 24, 2016
Dear Sparkezstyle,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.cell@mdlz.com, with your purchase and contact details.

Customer Service Rating : 20%

Complaints : 497, Resolved : 96

 

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