Consumer alert – Mcdonald’s India – Incorrect delivery

Food Business Operator : Mcdonald’s India

Place : Saket Branch, New Delhi

Issue : Incorrect delivery

Image result for mcdonalds aloo tikki burgerImage result for mcdonalds masala grilled chicken burger

Consumer complaint : As posted in by Sakar Verma on Nov 17th

I ordered 1 mc aloo tikki burger and 2 masala grilled chicken burgers. Instead of that i received 1 mc aloo tikki and 2 chicken mcgrill burgers. I complained on the phone that i ordered masala grilled chicken not chicken mcgrill, and i called them several times but they said that they have listened to the recording and i said chicken mcgrill which is absolutely incorrect. I requested them to send me a copy of the recording which they refused to and i paid money for an item that i never ordered. I had the worst ordering experience ever. Please take strict actions against Mc donalds Saket branch in the community centre and get me justice.

Complaint Status

[Nov 17, 2016] McDonald’s India customer support has been notified about the posted complaint.
Customer Service Rating : 2%
Complaints :299, Resolved : 5

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