Food Business Operator : Pepsico India
Place : Gautam Buddh Nagar, UP
Product : Tropicana juice
Issue : Dirty cloth like thread in juice
Consumer Complaint: As posted by acg12345 in consumercomplaints.in on Nov 10th
Litchi mfd dt 09/09/16, 15:36:00, batch ce6253aa1 03 (this pack is still sealed)
Apple mfd dt 09/09/16, 15:36:00, batch cd6241ba3 (this pack is opened and cloth thread like dirty foreign body found in juice).
Purchase history :”hypercity cash memo : 010201109314051116 dtd 5 nov ’16 time 9.47 pm, store 01020, cm n 9314, cashier h16306- lalit, customer name : mala guha (my wife)
[Nov 11, 2016] PepsiCo India customer support has been notified about the posted complaint.
Customer Service Rating : 6%
Complaints : 112, Resolved : 1
Updated by acg12345, Nov 10, 2016
PESPRO Comments :
Consumer is advised not to give the defective pack to the Pepsico Rep. Advised to file complaint with District Designated Officer (Food Safety) for regulatory action. He can claim damages if the medical history shows the sickness is due to the contaminated juice.