Consumer alert – Monaco bisuits sold with labelling defects in Reliance Market

Food Business Operator : Parle Biscuits Pvt.Ltd

Retailer : Reliance Market

Place : IPCL township Undera, Vadodara , Gujarat

Product : Monaco biscuits

Image result for monaco biscuits

Issue : Labelling defects in Monaco Biscuits

Consumer complaint : As posted by Mpravin on Nov 7th in consumercomplaints.in

Dear Sir,

Please note that I have purchased few items from Reliance Market which is situated at IPCL township, Undera on last Thursday night around 9:30pm. This item was for my sister in law who was admitted in GR hospital. I found one Monaco biscuit without MFD date and batch number. When I asked for the same to the duty manager Sushil Ojha, he was not ready to talk with me and goes away from my issue. As per FSSAI license rules retailer can not sale products without mentioning MFD, batch no. And other mandatory details on products. Still I have the bill and products with me. I have did written complain there also but no one can apologize for this issue.
So request to you please do necessary action against them. Thanks

Complaint Status

[Nov 07, 2016] Municipal Corporation of Vadodara customer support has been notified about the posted complaint
PESPRO comments :

As a consumer you have found out the defects in labelling which can not be solved by the retailer. The issue needs to be taken up with the manufacturer. I advise to file complaint with the District Designated Officer (Food Safety) along with the sample label to initiate regulatory action.For more info visit https://pesproppt.wordpress.com where you can get information of how to file a complaint with FS Dept.

 
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