Consumer alert – Amul GCMMF – White paste and water in Tetrapack

Food Business Operator : Amul GCMMF

Product : Milk in 200ml Tetrapack

Issue: White paste and water in the Tetrapack


Milk 200ml tetra packMilk 200ml tetra packMilk 200ml tetra pack

Consumer complaint : As posted in on Nov 3rd by Parley

Today 3rd nov 2016 – amul milk 200ml tetrapack (of 24th sept 2016 batch gaa2681 with a 6 month expiry) opened this morning found a thick white paste and water instead of milk coming out.

20th aug 2015 – amul masti dahi (4th aug 2015 batch ikr216). found a brown color ‘foreign’ body of unknown origin. not sure if it is was an insect or something else. had sent this feedback with photos to amul, but no response till date.

Mail sent today to amul bounced back.

Complaint Status

[Nov 03, 2016] Amul / GCMMF customer support has been notified about the posted complaint.
Customer Satisfaction Rating : 1%
Complaints : 580, Resolved : 7 %
PESPRO Comments :
Please refer Amuls Customer Satisafaction Rating . It is just 1%. I advice you to take this matter with District Designated Officer (Food Safety) of your area immediately.




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