Consumer alert – IRCTC – Unauthorised vendors in trains

Food Business Operator : Indian Railway Catering & Tourism Corpn, (IRCTC)

Place : Konark Express, Train No.11019

Issue : Unauthorised vendors selling  poor quality and unhygienic  food in train

Consumer complaint : As posted by Sumanth3006 on Oct 22 nd in http://www.consumercomplaints.in

I am travelling from pune to bhubhaneshwar in konark express train no 11019
PNR 8152422329
THERE ARE UNAUTHORIZED VENDORS IN THIS TRAIN wearing RAILWAY CATERING UNIFORM. They board the train at pun station.
They are duping the passengers by selling poor quality and unhygienic food in the name of railway .
Immediate action may pl be taken for the sake of innocent passengers and irctc .

Complaint Status

[Oct 22, 2016] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Customer Satisfactory Rating : 1%
Complaints : 4716, Resolved : 40
Comments :
I too have experienced in a  night train travelling from Kanyakumari to Madurai . They sell Tirunelveli famous Halwa in a packet labelled as Shanti Sweets with no address on it. They enter the compartment ( especially A/C )with / without the knowledge of TTE . The consumer is mislead by the branded name of the shop and the famous Halwa available in trains.
Admin
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