Food Business Operator : Patanjali Ayurved (Manufacturer), Patanjali Chikitsalaya, Jaipur (Retailer)
Product : Corn Flakes
Issue : Foul smell
Consumer complaint : as posted by kushwaha.anand on Oct 5th, in http://www.consumercomplaints.in
I purchased corn flakes on 02-10-2016 from Patanjali Chikitsalya and Store, Plot No- 10, K5, Green Park, Khatipura, Jaipur. When i opened the packed it was giving foul smell and the product can not be consumed due to the bad smell.
I complained the shop but they refused to provide any king of help. They provide a fake telephone number for complaint. I found complain number from internet and then called on 18001804108 but nobody responded on that number. Then i called on 0133-4240008 and my complain was so called registered and complaint number provided is 12.
TAT for resolving the complaint is 7 days.
I hope i will get the resolution.
[Oct 05, 2016] Patanjali Ayurved customer support has been notified about the posted complaint.
Customer satisfactory rating (as in site)
Rating : 7% , Complaints : 328, Resolved : 22
PESPRO Comments :
Consumer is advised to file complaint with District Designated Officer (Food Safety) Jaipur to solve the issue.