Consumer alert – Nice biscuits tastes like Fevicol

As posted in by jai_27 on Sept 1 st

Image result for Nice biscuits Britannia

Product Name: Nice Biscuits
Lot No: B081611
Pkd: 23/08/2016
City: Mumbai
Store Name:
Area: Nanda Patkar Road, Vile Parle (East)
Issue: Dear Sir/Ma’am, I would like to draw your attention to a pack of biscuit I purchased today (1/9/2016) with regards to smell and taste of Nice Biscuits. Smell + Taste of Biscuit – Tastes like it was mixed with fevicol glue. Yes, fevicol glue !! I have kept the biscuit pack with me and would like to get to the root cause. I hope you can assign someone to look into this at the earliest. Looking forward for an early response.

Feedback submitted to Brittania’s website apparently is forwarded to !??? The domain itself kind of makes it seem that Brittania possible junks all complaints. Or if it is a valid email address, delivery failure shows their seriousness in dealing with complaints.

Complaint Status : 

[Sep 01, 2016] Britannia Industries customer support has been notified about the posted complaint

PESPRO comments :

Customer can file complaint with District Designated Officer (Food Safety) for regulatory action.



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