As posted in http://www.consumercomplaints.in by jai_27 on Sept 1 st
Product Name: Nice Biscuits
Lot No: B081611
Area: Nanda Patkar Road, Vile Parle (East)
Issue: Dear Sir/Ma’am, I would like to draw your attention to a pack of biscuit I purchased today (1/9/2016) with regards to smell and taste of Nice Biscuits. Smell + Taste of Biscuit – Tastes like it was mixed with fevicol glue. Yes, fevicol glue !! I have kept the biscuit pack with me and would like to get to the root cause. I hope you can assign someone to look into this at the earliest. Looking forward for an early response.
Feedback submitted to Brittania’s website apparently is forwarded to firstname.lastname@example.org !??? The domain itself kind of makes it seem that Brittania possible junks all complaints. Or if it is a valid email address, delivery failure shows their seriousness in dealing with complaints.
Complaint Status :
PESPRO comments :
Customer can file complaint with District Designated Officer (Food Safety) for regulatory action.