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Consumer alert – Mondelez India Foods – Fungus in Cadbury Chocalate bars

Consumer complaint as posted by Hussain Saifuddin Bohra, Kota Rajasthan ,  on Aug 21-2019 in Indian Consumer Complaints Forum

I bought 150 chocolate bars for distribution which were pkd on 02/19 and are under validity period of 12 months, but when I opened they were filled with fungus and now they are consumed .

These were purchased on 19/08/2019 in Kota (Rajasthan) and were consumed on same day. I want a compensation for this as this thing has shattered the goodwill of our family .

Contact no. [protected]

TN : Govt. hostels mock hygiene , food safety

Madurai:
Inmates of the government hostels meant for schools, ITIs and colleges say that they undergo various issues starting from water shortage to unclean environment to poor food quality.
Hari Murugan, a literature graduation student from Sathamangalam government hostel said that the quality of food served is becoming bad to worse. Although reasonable money and supplies are provided by the government, the cooks are not making proper use of it. It is very difficult to have the food at hostels, but they are left with no other option but to eat it. “We have highlighted the issue through protests in the pasts, but nothing has improved. We have also taken it up with the district collector through petitions,” he said.
The hostels are always under the attack of swarm of mosquitoes. Cleaning is not being done properly, resulting in mosquito menace.
Hostel wardens in the city say that borewells are not repaired resulting in water shortage. In some hostels the water level has receded, whereas in some hostels borewells are not working due to faulty motors. The issues are not addressed in time-bound manner, they said.
Madurai district secretary of Democratic Youth Federation of India T Selva said that most of the hostels have the issue of poor food quality and unclean environment. “Kitchens are improperly maintained and are unclean. But they cook food and serve it to students without caring a bit about their health,” he said.

Consumer alert : Mondelez India Foods -Fungus found in Cadburys celebration pack

Consumer complaint as posted by Poonam Aug 16-2019 in Indian Consumer Complaints Forum with photo

I bought a cadbury celebrations pack on 14/8/19. The expiry date of the pack was on 12/19. When I opened the pack the cadbury dairy milk had fungus on it. The gems were having a really bad taste and the 5 star had a white layer and also it’s taste was different . My 100 rupees were used on this pack and now it is all wasted. We are now so much shocked that I don’t think anyone of my family would ever buy a cadbury pack.

fungus found in cadbury celebrations pack

Kerala : Food Safety Dept.bans advts , sales of two capsules

TN : Upgradation of Govt.Food Testing Lab to be completed in Dec

he laboratories testing food samples in Tamil Nadu, that are located in Madurai and Chennai, are undergoing an upgradation and it is expected to be completed by the end of this year.
Chennai: 
The laboratories are expected to receive various new facilities, including infrastructure to check for pesticide residue, antibiotic residue, heavy metals and other microbiology tests.
The State government undertook the upgradation considering the increased demand for advanced testing of the food samples. The laboratories require to cater to the needs of advanced testing of food samples as many types of additives and adulterants are difficult to identify. This highlights the need for advanced testing equipment and machinery.
“The government needs to fast-track the work. The civil and electronic works are being undertaken at the laboratories and they are expected to start functioning by December. The Centre is funding the upgradation through Food Safety and Standards Authority of India (FSSAI),” said Pawan Aggarwal, chief executive officer of FSSAI.
Meanwhile, private food testing laboratories that are FSSAI notified can be used by the government, he added. The officials pointed out that the renovation of the laboratories is going on at a slow pace and this has increased the load on the laboratories.
Traders had earlier raised the issue of delayed testing of samples that leads to the expiry of food samples before they are tested. Senior officials of the food safety department said that advanced testing methods will ease the process, however, more laboratories are required to meet the greater demands of testing food samples throughout the State.

Food Safety Enforcement News – India updates – Aug 18-2019

GENERAL

FSSAI implements ban on colistin use

The food regulatory body came up with the draft of the amendment and directed that it be operationalised immediately
NEXT NEWS ❯
Colistin and its tolerance limits will be removed from the list of antibiotics and veterinary drugs for foods. 
The Food Safety and Standards Authority of India (FSSAI) on August 8, 2019 issued a draft regulation to prevent the use of antibiotic colistin in food, banned by the Union government in July.
Colistin, which is a last resort antibiotic for humans, is used to treat drug-resistant gram-negative infections in critically ill patients.
According to the Food Safety and Standards (Contaminants, Toxins and Residues) Amendment Regulations 2019, colistin will be added to the list of antibiotics and veterinary drugs that are prohibited for use in processing of meat and meat products, poultry and eggs, sea foods including shrimps, prawns or fish and fishery products.
Also, colistin and its tolerance limits will be removed from the list of antibiotics and veterinary drugs for foods. While the draft will be notified in some time, FSSAI operationalised it from August 8.
The Union government’s July notification prohibited the manufacturing, sale and distribution and colistin’s formulations for food-producing animals, poultry, aqua-farming and animal feed supplements with immediate effect.
“The regulation to ban colistin is timely reflected in the food law. This will enable necessary monitoring of food by food inspectors,” said Amit Khurana, programme director, food safety and toxins, Centre for Science and Environment, a New Delhi-based non-profit.
The World Health Organization (WHO) not only categorises colistin as a highest priority critically important antimicrobial, but also places it under “reserve” category under the AWaRe categorisation. 
In 2018, mcr 1 and 3 genes that confer resistance to colistin were reported for the first time in food samples procured locally in India.

FSSAI makes third-party audits must for high-risk food-makers

This will reduce the burden of regulatory inspection
The Food Safety and Standards Authority of India (FSSAI) has decided to make third-party audits mandatory for food businesses involving certain high-risk categories.
To strengthen the food surveillance system, the FSSAI has, for the first time, introduced the concept of food safety audits through recognised private agencies.
In its latest directive, FSSAI said that food businesses that hold central licences that involve dairy products, meat and meat products, eggs and egg products, besides fish and fish products, will be subject to ‘mandatory food safety auditing.’
In addition, central licence holders that make food products for particular nutritional purposes such as infant products will also be subject to mandatory food safety audits through recognised third-party agencies.
The order stated that companies involved in prepared foods businesses such as for catering purposes will also need to get their operations audited in a timely manner.
Eligible private agencies
Last year, FSSAI had notified the food safety auditing regulations and, earlier this year, it recognised 24 private agencies eligible to conduct food safety audits of food companies.
Since inspecting and auditing of food businesses and packaged food companies is a huge task, the regulator had decided to introduce the concept of food safety audits through recognised private agencies. It had earlier stated that selected food categories on the “basis of their risk classification will be subject to mandatory food safety auditing.”
The food safety authority believes that satisfactory audits will lead to less frequent regulatory inspections by the Central and State Licensing Authority, except for regulatory sampling.
Reducing workload
The regulator had earlier said that this will reduce the burden of regulatory inspection and encourage a culture of self-compliance among the food business ecosystem.
The regulator has already begun conducting food safety audits of nearly 486 government-licensed slaughterhouses.

ASSAM

Various organizations demand action against senior food safety officer of Lakhimpur

LAKHIMPUR: Various organizations of Lakhimpur submitted memoranda to State Finance, Health and PWD Minister Dr. Himanta Biswa Sarmah, who visited the district on August 15 to take part in the Independence Day celebration, regarding some crucial issues.
Submitting the memorandum, the Lakhimpur district unit of Manab Adhikar Sangram Samiti demanded the minister to take immediate steps to construct a bridge over Subansiri connecting Ghunasuti and North Lakhimpur headquarters. According to the organization, over seventy thousand population of Ghunasuti, which is historically famous for the perennial love-story of Jonky and Panei, have suffered a lot year after year due to lack of the bridge. The memorandum stated that the construction of the bridge would cause drastic change in Tourism and many other sectors connected with the area and reduce the distance between North Lakhimpur and Dhakuakhana from 80 km to 30 km.
Further the organization demanded the minister to take action against the Senior Food Safety Officer of Lakhimpur who was in charge of Dhemji district too. Regarding the demand, the organization in the memorandum alleged that the Food Safety officers of the State under his department had not taken any steps against adulterated and unsafe food products. “The Senior Food Safety officer of Lakhimpur has not taken any such effective initiatives and hence the markets of Lakhimpur and Dhemaji have been filled with adulterated and unsafe food products, mostly with those which are popular among children”, the memorandum stated.
The Lakhimpur district unit of All Assam Hindu Youth Council(AAHYC) also submitted the minister a separate memorandum demanding the suspension of the Senior Food Safety officer. According to the memorandum of the organization, the people of Lakhimpur and Dhemaji have to purchase adulterated food items from the market due to the dereliction of the officer concerned during the last fourteen years period. “The black marketeers have run an abated business of adulterated and unsafe food products in both district with indirect co-operation of the Senior Food Safety Officers. The officer is infamous as the most corrupted officers among the businessmen of Lakhimpur”, remarked the memorandum submitted by Lakhimpur AAHYC.

DELHI

Food safety dept seize 1000 kg spurious khoya

With Rakshabandhan just around the corner, Delhi’s food safety department seized around 1,000 kgs of spurious khoya during a surprise check at the khoya mandi near Kashmere gate early Monday morning.
The officers collected six samples to be tested in the laboratory; the rest was taken to the Gazipur landfill and destroyed.
“Every morning, people carry khoya in the flat bottomed vessel we call parat to sell it at the Mandi. When we reached the market today, there were several vendors sitting with their wares. As soon as they spotted us, they abandoned everything and fled. We could not catch anyone, but we confiscated all the spurious khoya. Only a few regular vendors had genuine products,” said Ranjeet Singh, designated officer, Food Safety Department.
The officers could recognise spurious and unsafe khoya on visual inspection.
“We have years of experience and can tell the real khoya from the fake just by visual examination; the spurious ones were whiter than what khoya actually looks like, most of them also smelled of refined oil, which is usually added when vendors make khoya with milk powder. Milk powder is usually make of skimmed milk with less than 0.5% fat, the khoya made from it is very dry and oil is added to improve the consistency. Real khoya is made by drying out the milk till only the fat and solid not fat is left,” the official said.
Some of the samples also smelled bad, were ridden with flies, and wrapped in dirty gunny bags.
The spurious and unhygienic khoya starts coming into the market during the festive season.
“This month there was Teej and now Rakshabandhan when most families give each other sweets made of khoya. The demand for khoya again goes up during diwali. It is best to avoid sweets made of khoya during the festive season,” said Singh.
KERALA
CHATTISGARGH

Chhattisgarh: Food department raids sweet shops, seize samples

RAIPUR: Amid festive season, a team of Food and Drug department along with civic body officials conducted surprise inspections at sweet shops across Jagdalpur on Tuesday.
Jagdalpur Sub-Divisional Magistrate GR Markam informed that the action was taken on the instructions of the district collector for prevention of adulteration of sweets during the festive season. He said that the collected samples are being sent to the state food testing laboratory in Raipur for quality check. Strict action will be taken against the concerned sweet shops under Food Safety and Standards Act if any food material is found to be of substandard quality in the test.
As per officials, as many as three different team of food and drug administration, food department and municipal corporation conducted raids at various sweet shops across Jagdalpur district on Tuesday. The team collected samples of various food products including sweets, khoa and namkeens for testing during the raids.
A team constituted under the leadership of sub divisional magistrate GR Markam examined the factory of a sweets and snacks manufacturing company . During the raid, namkeen packets without manufacturer name and content of products on the packaging were seized. Keeping this in view, a case has been prepared under Section 52 of the Food Safety and Standards Act, 2006 against the concerned shop.
Similarly, a team constituted under the leadership of Food Safety Officer Zahira Khan raided another sweet shop. During the raid, the team took samples of various sweets including Besan Barfi, Lal Peda, Ras Malai, Chhena Kalakand, Gulab Jamun and Sonpapadi for quality check.
Another team formed under Food Safety Officer Chitralekha Kodopi conducted raid at a famous sweet shop. Samples of Khoa, Besan and Bundi were collected for quality check purpose.
Meanwhile, in wake of festive season, Bastar district collector Ayyaj Tamboli issued directions to conduct inspection of sweet shops to check quality of food.
MAHARASTRA

Modern Dairy products inspected for quality by FDA

The FDA officials seized a total of 561 kilogrammes of spurious curd, malai, paneer, and fresh cream collectively worth Rs 1,23,691 on Friday
FDA officials said the food items sold at Modern Dairy violated the norms prescribed by the Food Safety and Standards Authority of India and is a serious threat to the public
In a surprise raid conducted on Friday, the Food And Drug Administration (FDA) Pune seized paneer (cottage cheese), curd and cream from Modern Dairy shop located in Camp area, to inspect for quality.
The FDA officials seized a total of 561 kilogrammes of curd, malai, paneer, and fresh cream collectively worth Rs 1,23,691 on Friday.
According to Food And Drug Administration officials, the products would be inspected for hygiene.
Suresh Deshmukh, joint commissioner, FDA, Pune, said they received a tip-off on which the action was taken
Earlier this month, FDA conducted surprise checks at 100 eateries, creameries, milk establishments across the city. Most of the cases were attributed to unhygienic preparations, usage of acids and other colouring methods.
The officials said that any violations of norms prescribed by the Food Safety and Standards Authority of India (FSSAI) is a serious threat to the public.
TAMILNADU

Food traders seek single licence for all linked facilities

Madurai: The Tamil Nadu Foodgrains Merchants Association urged the chief executive officer of FSSAI, Pawan Kumar Agarwal, to take steps to issue a single licence for all branches and facilities owned by a Food Business Operator (FBO), reducing the owners the hassle of renewing multiple licences whenever needed.
At present, separate licences need to be obtained under the Food Safety and Standards Authority of India Act for various facilities such as factories, godowns, manufacturing units, vehicles and registered offices, said president of the association S P Jeyapragasan. He read out a charter of demands on the sidelines of a discussion meet held between stakeholders on Monday. 
The association demanded exemption from Food Safety Training and Certification, which the FBOs are supposed to undergo for GST reasons. The association also sought the validity of the certificate to be extended from one year to five years. Members of the association demanded that the Food Safety and Standards Act, 2006, rules and regulations of 2011 be published in all regional languages including Tamil for easy understanding.
They sought the CEO to allow coriander farmers to continue with their traditional way of fumigating the harvest with sulphur, which will give a longer shelf life, till a new fumigation method is found by the department. 
The FSSAI was urged to take methods to distinguish pure jaggery and palmyrah jaggery from those mixed with white sugar in the market. “With the sugar content in pure jaggery and palmyrah jaggery not meeting the standards of FSSAI, white sugar is added to them,” a trader said, adding that it was important to differentiate between them with markings.
Another demand put forth by the traders was to mellow down action on unintentional mistakes made while labelling products. “Instead of punishing for the offence, the FBO must be served with an improvement notice. Action should be taken only if the FBO has deliberately committed a mistake,” a member said.

Use pvt labs to test food faster, food safety chief tells officials

Madurai: Responding to grievances of traders that food samples collected were not being tested on time, chief executive officer of the Food Safety and Standards Authority of India (FSSAI), Pawan Kumar Agarwal, urged officials to make use of recognised private labs to test products if government facilities cannot handle the demand.
Agarwal said this during a discussion on the Food Safety and Standards Act, 2006, jointly organized by Tamil Nadu Food Grains Merchants Association and Tamil Nadu Hotel Owners Association, on Monday. 
Earlier, traders from Madurai city had reported that samples taken from manufacturing units and shops are at times tested after their expiry date, though rules stipulate that products must be tested within 14 days of sampling. 
Addressing stakeholders present at the meeting, Agarwal said it was a grave offence to test samples after expiry and initiate action against food business operators (FBO) based on it. 
He said Tamil Nadu was fortunate to have six food testing labs, when seven other states don’t have a single such facility. “The facilities in (government) labs may not be adequate. But while the labs are being upgraded, officials have been given permission to get the samples tested in private labs. I am not sure why this is not being done,” Agarwal said. 
Saying the process has to be dealt with in a pragmatic manner, the CEO said results produced in private labs were equally valid as that from government labs. “The only thing the labs must have is a qualified food analyst.”
Speaking about future plans in the field, Agarwal explained that the whole philosophy of the new Food Safety and Standards Act, 2006, is different from the earlier Act that focussed on preventing adulteration. “The focus now is to ensure safe food standards and supply chain. But that spirit is yet to percolate to the field level. Much of the discussion continues to be about penalties and punishment.”
Agarwal added that a five-year plan created by the FSSAI will address this issue and bring to fore the food processing standards that are to be adhered to by FBOs. “The ecosystem for food safety that we are creating comes at very little cost and from meagre resources compared to most developed nations. We will become the food safety model for the rest of the world, particularly for other developing nations,” he said.
Dr K Vanaja, director and additional commissioner of department of food safety and drugs administration, and food scientist V Pasupathy were also present at the meet.

Food Safety Enforcment News – Tamilnadu updates – Aug – 18-2019