Food Business Operator : Patanjali Ayurved (Manufacturer and retailer)
Place : Pune
Product : Jaggery
Issue : Plastic found in Jaggery
Consumer complaint as posted by Pratibha Waghole on Indian COnsumer Complaints Forum on Nov 6-2017
I had bought 1kg jaggery (Gudh) from patanjali megastore opened newly at kharadi, hadapsar road, pune 411014.
I had intentionally bought it from patanjali to be sure that we provide good product to our child.
After using it for couple of days, i found that there was a plastic inside.
This was never expected at least from patanjali to be so careless about their products. If you talk about other companies mixing in food/ other products then first you have to be sure that you provide quality products to customers.
After facing such incident, all our family members have doubt about other patanjali products as well.
In case if you are outsourcing such products due to high demand, you always have to cross check with the manufacturer and force them to maintain at least the basic quality of the product. Only then people can trust your products. Only to gain more customers is not important but to keep the existing ones satisfied (Though not happy) is the most important thing for any manufacturer.
PesPro 